Fair when something actually went wrong.
This policy does not remove any mandatory consumer, card or payment rights.
Before delivery
If a paid placement cannot be created and no equivalent recovery is possible, contact support for correction or refund. Duplicate or demonstrably unauthorized charges are reviewed promptly.
Consumer withdrawal
At checkout, consumers expressly request immediate digital performance and separately acknowledge that they lose the statutory withdrawal right once the purchased placement has been fully provided, to the extent permitted by applicable law. Where that exception does not apply or performance has not been fully provided, mandatory withdrawal rights remain available. Contact the support address in the Imprint with the order or Stripe receipt reference.
Refunds after correct delivery
No voluntary refund is normally offered merely because a correctly delivered placement receives fewer views, clicks, attention or commercial results than hoped. No such results are promised. Mandatory warranty, non-conformity, unauthorized-payment, fraud and chargeback rights remain unaffected.
Model withdrawal statement
“I hereby withdraw from my contract for the following OneCentForMyFriend placement: [order or Stripe receipt reference], ordered on [date]. Name: [name]. Email used at checkout: [email].”
How to request help
Email contact@onecentformyfriend.com and include the Stripe receipt or order reference. Never publish payment details on X.